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Salesforce Data-Cloud-Consultant Exam Syllabus Topics:

Topic	Details
Topic 1	Data Cloud Setup and Administration: This topic includes applying Data Cloud permissions, permission sets, org-wide settings. It describes and configures data stream types, and data bundles. Moreover, it discusses use cases for data spaces, creating data spaces, managing and administering Data Cloud using reports, dashboards, flows, packaging, data kits, diagnosing and exploring data using Data Explorer, Profile Explorer, and APIs.
Topic 2	Data Ingestion and Modeling: This topic covers the different transformation capabilities within Data Cloud. It includes describing processes and considerations for data ingestion from various sources, defining, mapping, and modeling data using best practices aligned with identity resolution. Lastly, it discusses using available tools to inspect and validate ingested and modeled data.
Topic 3	Identity Resolution: It describes matching and how its rule sets are applied. Furthermore, it discusses reconciling data and its rule sets, the results of identity resolution, and use cases.

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Salesforce Certified Data Cloud Consultant Sample Questions (Q115-Q120):

NEW QUESTION # 115
Data Cloud receives a nightly file of all ecommerce transactions from the previous day.
Several segments and activations depend upon calculated insights from the updated data in order to maintain accuracy in the customer's scheduled campaign messages.
What should the consultant do to ensure the ecommerce data is ready for use for each of the scheduled activations?

A. Set a refresh schedule for the calculated insights to occur every hour.
B. Ensure the segments are set to Rapid Publish and set to refresh every hour.
C. Use Flow to trigger a change data event on the ecommerce data to refresh calculated insights and segments before the activations are scheduled to run.
D. Ensure the activations are set to Incremental Activation and automatically publish every hour.

Answer: C

Explanation:
The best option that the consultant should do to ensure the ecommerce data is ready for use for each of the scheduled activations is A. Use Flow to trigger a change data event on the ecommerce data to refresh calculated insights and segments before the activations are scheduled to run. This option allows the consultant to use the Flow feature of Data Cloud, which enables automation and orchestration of data processing tasks based on events or schedules. Flow can be used to trigger a change data event on the ecommerce data, which is a type of event that indicates that the data has been updated or changed. This event can then trigger the refresh of the calculated insights and segments that depend on the ecommerce data, ensuring that they reflect the latest data. The refresh of the calculated insights and segments can be completed before the activations are scheduled to run, ensuring that the customer's scheduled campaign messages are accurate and relevant.
The other options are not as good as option A. Option B is incorrect because setting a refresh schedule for the calculated insights to occur every hour may not be sufficient or efficient. The refresh schedule may not align with the activation schedule, resulting in outdated or inconsistent data. The refresh schedule may also consume more resources and time than necessary, as the ecommerce data may not change every hour. Option C is incorrect because ensuring the activations are set to Incremental Activation and automatically publish every hour may not solve the problem. Incremental Activation is a feature that allows only the new or changed records in a segment to be activated, reducing the activation time and size. However, this feature does not ensure that the segment data is updated or refreshed based on the ecommerce data. The activation schedule may also not match the ecommerce data update schedule, resulting in inaccurate or irrelevant campaign messages. Option D is incorrect because ensuring the segments are set to Rapid Publish and set to refresh every hour may not be optimal or effective. Rapid Publish is a feature that allows segments to be published faster by skipping some validation steps, such as checking for duplicate records or invalid values.
However, this feature may compromise the quality or accuracy of the segment data, and may not be suitable for all use cases. The refresh schedule may also have the same issues as option B, as it may not sync with the ecommerce data update schedule or the activation schedule, resulting in outdated or inconsistent data. References: Salesforce Data Cloud Consultant Exam Guide, Flow, Change Data Events, Calculated Insights, Segments, [Activation]

NEW QUESTION # 116
When performing segmentation or activation, which time zone is used to publish and refresh data?

A. Time zone set by the Salesforce Data Cloud org
B. Time zone of the Data Cloud Admin user
C. Time zone of the user creating the activity
D. Time zone specified on the activity at the time of creation

Answer: A

Explanation:
The time zone that is used to publish and refresh data when performing segmentation or activation is D. Time zone set by the Salesforce Data Cloud org. This time zone is the one that is configured in the org settings when Data Cloud is provisioned, and it applies to all users and activities in Data Cloud. This time zone determines when the segments are scheduled to refresh and when the activations are scheduled to publish.
Therefore, it is important to consider the time zone difference between the Data Cloud org and the destination systems or channels when planning the segmentation and activation strategies. References: Salesforce Data Cloud Consultant Exam Guide, Segmentation, Activation

NEW QUESTION # 117
Northern Trail Outfitters wants to use some of its Marketing Cloud data in Data Cloud.
Which engagement channel data will require custom integration?

A. CloudPage
B. Mobile push
C. Email
D. SMS

Answer: A

Explanation:
CloudPage is a web page that can be personalized and hosted by Marketing Cloud. It is not one of the standard engagement channels that Data Cloud supports out of the box. To use CloudPage data in Data Cloud, a custom integration is required. The other engagement channels (SMS, email, and mobile push) are supported by Data Cloud and can be integrated using the Marketing Cloud Connector or the Marketing Cloud API. References: Data Cloud Overview, Marketing Cloud Connector, Marketing Cloud API

NEW QUESTION # 118
A global fashion retailer operates online sales platforms across AMFR, FMFA, and APAC. the data formats for customer, order, and product Information vary by region, and compliance regulations require data to remain unchanged in the original data sources They also require a unified view of customer profiles for real-time personalization and analytics.
Given these requirement, which transformation approach should the company implement to standardise and cleanse incoming data streams?

A. Transform data before ingesting into Data Cloud.
B. Use Apex to transform and cleanse data.
C. Implement streaming data transformations.
D. Implement batch data transformations.

Answer: D

Explanation:
Given the requirements to standardize and cleanse incoming data streams while keeping the original data unchanged in compliance with regional regulations, the best approach is to implement batch data transformations . Here's why:
Understanding the Requirements
The global fashion retailer operates across multiple regions (AMER, EMEA, APAC), each with varying data formats for customer, order, and product information.
Compliance regulations require the original data to remain unchanged in the source systems.
The company needs a unified view of customer profiles for real-time personalization and analytics.
Why Batch Data Transformations?
Batch Transformations for Standardization :
Batch data transformations allow you to process large volumes of data at scheduled intervals.
They can standardize and cleanse data (e.g., converting different date formats, normalizing product names) without altering the original data in the source systems.
Compliance with Regulations :
Since the original data remains unchanged in the source systems, batch transformations comply with regional regulations.
The transformed data is stored in a separate layer (e.g., a new Data Lake Object or Unified Profile) for downstream use.
Unified Customer Profiles :
After transformation, the cleansed and standardized data can be used to create a unified view of customer profiles in Salesforce Data Cloud.
This enables real-time personalization and analytics across regions.
Steps to Implement This Solution
Step 1: Identify Transformation Needs
Analyze the differences in data formats across regions (e.g., date formats, currency, product IDs).
Define the rules for standardization and cleansing (e.g., convert all dates to ISO format, normalize product names).
Step 2: Create Batch Transformations
Use Data Cloud's Batch Transform feature to apply the defined rules to incoming data streams.
Schedule the transformations to run at regular intervals (e.g., daily or hourly).
Step 3: Store Transformed Data Separately
Store the transformed data in a new Data Lake Object (DLO) or Unified Profile.
Ensure the original data remains untouched in the source systems.
Step 4: Enable Unified Profiles
Use the transformed data to create a unified view of customer profiles in Salesforce Data Cloud.
Leverage this unified view for real-time personalization and analytics.
Why Not Other Options?
A . Implement streaming data transformations :
Streaming transformations are designed for real-time processing but may not be suitable for large-scale standardization and cleansing tasks. Additionally, they might not align with compliance requirements to keep the original data unchanged.
C . Transform data before ingesting into Data Cloud :
Transforming data before ingestion would require modifying the original data in the source systems, violating compliance regulations.
D . Use Apex to transform and cleanse data :
Using Apex is overly complex and resource-intensive for this use case. Batch transformations are a more efficient and scalable solution.
Conclusion
By implementing batch data transformations , the global fashion retailer can standardize and cleanse its data while complying with regional regulations and enabling a unified view of customer profiles for real-time personalization and analytics.

NEW QUESTION # 119
Which tool allows users to visualize and analyze unified customer data in Data Cloud?

A. Salesforce CLI
B. Heroku
C. Einstein Analytics
D. Tableau

Answer: D

Explanation:
* Salesforce Data Cloud Overview: Salesforce Data Cloud enables organizations to unify and manage customer data from multiple sources, providing a comprehensive view of customer interactions and behaviors.
* Visualization and Analysis: For visualizing and analyzing this unified data, Salesforce provides multiple tools, each serving different purposes. Tableau is particularly noted for its advanced analytics and visualization capabilities.
* Tableau Integration: Tableau is integrated with Salesforce, allowing users to create detailed and interactive visualizations. It can connect directly to Salesforce Data Cloud, pulling in unified data for comprehensive analysis.
* Capabilities: Tableau supports a wide range of data sources and formats, offering drag-and-drop features to create complex charts and dashboards. This makes it an ideal tool for analyzing the rich datasets managed within Salesforce Data Cloud.
* Reference:
Salesforce Help: Tableau Integration
Salesforce Data Cloud Overview

NEW QUESTION # 120
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